Big Rapids Auto Repair

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Sat: 8:00 AM - 3:00 PM

My embarrassing moment as an auto repair shop owner!

The snow has left us for now, THANKFULLY, but last week it was large and in charge!!  

As I was on my way to work after a big snow storm I heard and FELT this horrible grinding noise and I thought to myself, "oh my gosh!!!  Is my wheel going to fall off before I even get to the shop??"  So I pull up to the door on the lube center side and they direct me in.  I get out of the car, in darn close to a panic, and I breathlessly say, "Brent, there is something REALLY wrong with my car!!!  I think my tires coming off!!!"  Brent, in his very Brent like way, smirked at me and said, "I'll check it out C.A., no problem."  I'm talking crazy fast and I say, "We HAVE to get this fixed!  I have to drive to Grand Rapids today to meet some friends to drop off the food I've made for them!"  

So down in the pit Brent goes, and I go to my office and shuffle papers around, still worrying about that dumb tire that is falling off my car!  

I get done in my office and I'm secretly worrying that Brent hasn't come to give the bad news, so up the steps I go and my car is still sitting there, no hood open, nothing, the guys are just standing there staring at me.  I think to myself, "this CANNOT be good, they're afraid to tell me what's wrong!!" 

I say, "Well??  Can we fix it??  Why is my tire coming off??  Is it my tie rods??  What??" 

Brent doesn't laugh, but now they're all definatley grinning.  Brent says, "you had snow packed in the wheel well, your tire isn't falling off.....you're good to go!"

And THAT'S when they all started laughing!  And I reminded them who signed their paychecks and we all had a good laugh at my expense!  

My point in this blog is this:  If you hear something strange in your vehicle or something doesn't feel right, come in and see us!!  We will inspect your vehicle for FREE and you can have peace of mind!  Even if it's just packed snow in the wheel well, my handsome crew will take great care of you!  And hey, we get packed snow out of wheel wells at no charge!  

Enjoy your day, and this amazing spring weather we are having early here in Michigan!

Cheers,

Carolann